The Bloom Agreement

Welcome to the official rulebook of Flower Chaos. We tried to make it shorter than a Tolstoy novel and more entertaining than your daily scroll.

1. The deal in plain English

You click “order”, we raid greenhouses at 4 AM, hand-tie a ridiculous bouquet, and make someone lose their mind with happiness. That’s the entire contract.

2. Prices & payment

What you see is what you pay — taxes included, no surprise fees at checkout. We accept cards, Apple Pay, and good vibes (just kidding about the last one).

3. Delivery — the sacred promise

  • Same-day in 80+ cities if you order before 12:00 local time
  • Next-day everywhere else in Europe
  • If we’re late and it’s our fault → next order free, no questions asked
  • If the recipient isn’t home, our courier will charm neighbors, hide it safely, or dance until someone answers

4. Flowers are drama queens (and that’s on nature)

Seasonal blooms can be divas. If a specific flower throws a tantrum and doesn’t show up, we replace it with something equally (or more) gorgeous. You’ll still scream when you see it — promise.

5. Refunds & “oops” moments

  • Not happy? Tell us within 24 hours of delivery + send a photo → full refund or new bouquet, your choice
  • Wrong address because of you → sorry, no refund (but we’ll cry with you)
  • Recipient hated the bouquet → impossible, but we’ll send them chocolate on us

6. Cancellation policy

Cancel up to 2 hours before scheduled delivery → 100% refund. After that we’ve already kidnapped the flowers, so no refund (but you can change address or date).

7. Be respectful to others.

Don’t resell our bouquets, don’t pretend you’re us, don’t send death threats made of thorns. Basic human decency applies.

8. We’re allowed to be humans too

Strikes, volcano eruptions, zombie apocalypses, or if all peonies on earth suddenly vanish — we might not deliver on time. In that case we’ll refund or reschedule faster than you can say “where are my flowers?!”

9. Changes to these terms

If we ever update this page in a way that actually matters, we’ll email you with the subject line “We changed the rules (but still love you)”.

10. Legal Compliance and Regulations

By accessing and using our services, you agree to comply with all applicable laws and regulations, including data protection standards and online safety protocols. Daily Blooms operates in accordance with international compliance requirements to ensure a safe and secure user experience.

11. User Responsibilities

Users are required to act lawfully and refrain from violating any local, national, or international laws while using our services. Any misuse of our platform that breaches compliance policies may result in account suspension or legal action.

12. Dispute Resolution and Governing Law

All disputes arising from the use of our services shall be governed by the laws of the United Kingdom, with exclusive jurisdiction belonging to the courts located in London, England. By using our services, you agree to this jurisdiction and the enforcement of these terms.

13. Contact Information

For questions or concerns related to our policies, please contact us at dailyblooms@gmail.com.